Managed Print Services (MPS)


Managed Print Services (MPS) is highly customizable service that allows businesses to electronically monitor their printing and document production. This solution covers all aspects including supplies, service and the printers themselves, resulting in increased profits and employee productivity. MPS allows your business to have complete visibility of your printing environment and allocate resources more efficiently.

Toner Replenishment

If your printer is running out of toner, we’ll ship more to you.

Equipment Repair

If your equipment isn’t working properly, we’ll fix it for you.

Machine Upgrades

If your machines are outdated, we’ll replace them for you.

MPS Setup Process

We make it easy for you to manage your network of printers and copiers.

Toner Replenishment

Don’t get stuck with a last-minute project and no toner in your printer!

Industry studies show that approximately 23% of your IT department’s valuable time is spent on troubleshooting nagging printer issues. Our MPS system eliminates ordering the wrong supplies, the need for storing inventory, and overnight rush shipments, saving you time and money!

Here are some toner solutions we can offer your business:

  • Prevent office emergencies by having replacement toner on hand
  • Monitor toner levels of each printer
  • Automatically ship cartridges when toners reach a pre-determined threshold
  • Help you manage your existing inventory of toners
  • Organize toners used by different employees

Equipment Repair

Our talented team of technicians will get your printing equipment back up and running in no time.

Because service is included in our MPS program, when your printer malfunctions you won't have to bring in an expensive service technician who works on a per-hour basis to fix it. Our technicians are guaranteed to arrive within 8 business hours to get your equipment up and running quickly, allowing for increased productivity. You will also receive proactive printer maintenance based on the usage of each device to extend the life of your hardware.

These are some of the many services that our technicians can assist you with:

  • Specialized technician for your repair every time
  • Wide variety of skills and certifications
  • Nationwide fleet of service technicians
  • Standard 4-8 business hour response time
  • Saved service history on your device
  • Error code history reports

Machine Upgrades

Long-term investments in equipment can make all the difference in the world for your day-to-day operations.

Printer, copier, and fax machines are becoming more expensive and complex, with more moving parts for automatic document feeding, duplexing, finishing, and higher volumes of work. Regency will work with you to make sure your current devices are in the optimal place for the applications and volumes you need.

When you work with us for your MPS needs, you can expect to experience:

  • 10% cost reduction in installation and upgrades
  • 20% cost reduction in unscheduled maintenance
  • 25% cost reduction of consumables

MPS Setup Process

Let us help you organize your financing, help desk support, hardware, and supplies into a single contract.

Printing-related expenses are the largest un-audited expense within organizations, and 90% of organizations don’t track or understand how to track printing costs. Our MPS system involves the supplies needed to operate your printers, dependable software to easily monitor the printer fleet, and rapid and complete on-site service to quickly repair any malfunctioning printer. This is an all-encompassing program designed to produce a significant savings while enhancing productivity.

These are some of the most valuable features of our MPS setup process:

  • No need or obligation to purchase new equipment
  • Can retrieve necessary data from multiple office locations
  • Data collection software won’t interfere with your network or compromise security
  • Software does not impact compliance with Health Insurance Portability & Accountability Act (HIPPA), Sarbanes-Oxley, Gramm Leach Bliley Act (GLBA), or the Federal Information Security Management Act (FISMA)
  • Ability to access information from one simple dashboard in real-time
  • Many useful reports available from a central location
  • Significant overall savings